Transforming Car Yards into Premium Detailing Centers

Cars24 is India’s leading platform for buying and selling pre-owned cars, with a vast network of large automobile yards across the country. As part of a strategic initiative to diversify its offerings, Cars24 sought to launch detailing centers within these yards to provide high-quality car cleaning, polishing, and value-enhancement services before resale. Exibu was appointed as the retail design and execution partner to conceptualize and build these detailing centers across multiple locations nationwide

01. Challenges

New Concept Development: Designing a brand-new detailing center format that aligns with Cars24’s operational model and customer expectations

Space Adaptation: Integrating detailing facilities seamlessly into existing yard layouts without disrupting core business operations

Scalability: Creating a design that could be easily replicated across Cars24’s multiple yards in India

Operational Efficiency: Ensuring workflow optimization for detailing processes within the available footprint

02. Solutions by Exibu

Custom Concept Design: Developed a dedicated detailing center layout from the ground up, aligned with Cars24’s brand identity and operational requirements. Designed for efficiency, with clearly defined zones for washing, polishing, inspection, and final delivery.

Modular Build Approach: Created modular detailing units that could be adapted to different yard sizes and configurations. Used durable, easy-to-maintain materials to withstand the operational wear-and-tear of high-volume detailing

Nationwide Rollout Strategy: Implemented a standardized execution process to ensure consistent quality and brand look across all locations. Coordinated installation teams across India to meet aggressive rollout timelines.

Brand Alignment & Visual Identity: Incorporated Cars24’s brand colors, signage, and visual language into the detailing center design to create a strong brand presence. Ensured customer-facing areas reflected a clean, premium, and professional environment

03. Impact Created

Successfully launched detailing centers in multiple Cars24 yards nationwide

Enabled Cars24 to introduce a new service line, increasing revenue opportunities and enhancing vehicle resale value

Delivered a scalable design framework for future expansions

Strengthened Cars24’s brand as a comprehensive automotive service provider, not just a buying-selling platform

Conclusion

Through innovative design and execution, Exibu transformed Cars24’s existing yards into multi-service automotive hubs by integrating premium detailing centers. This project not only enhanced Cars24’s operational capabilities but also expanded their customer value proposition across India.

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